Average Reviews:
(More customer reviews)When my old Craftsman chain-drive garage door opener refused to adjust and tore the pulley off of its motor, I searched for something better while shopping online. I found the Sommer 3/4 hp direct-drive garage door opener. I like the new efficient design with very few moving parts. I was a bit skeptical because it's new to the USA (#1 in Europe) and there weren't many reviews of the product, though most reviews were very positive. Once set up, the opener is very quiet and gentle. It is now hard to hear the garage door opening. 2 remotes are included, as well as a wall station control. An outdoor keypad is optional. Installation took a bit longer than stated. The instructions are a bit lacking. Drawings show 2 sections of the C-rail (track) with the lettered stops facing each other on either side of the junction piece of the C-rail. Nowhere does it specifically say to slide the carriage (motor) onto the C-rail between the stops. Not hard to figure out but instructions should be clear. One drawing shows the J-arm piece with the single hole closest to the motor. The very next drawing shows just the opposite. You can watch an installation video on the company's website where it says the track comes preassembled. It does not. It ships in 2 packages, which UPS delivered on 2 different days. One package contains the track, the other has the motor, hardware, and controls. A pair of sturdy right-angle brackets for hanging the track would have been a welcome addition to the installation kit instead of the flimsy flat brackets included. The skinny remote control looks like it should slide over the buttons for opening the door to avoid activating the door while in a pocket. Overall, I am satisfied with it now that it is up. We'll see how it holds up this winter when the frost causes the concrete to heave in the garage. It is reassuring to know that everything is guaranteed for life. The Sommer opener costs about $100 more than a conventional belt, chain, or screw drive opener on sale, but looks like it is built to last.
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