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(More customer reviews)I hired a garage door company to put a garage door and opener in my new home two years ago. I purchased this companies, opener with this keyless entry remote because they said it had a lifetime warranty on it. Having purchase several garage door openers from the local chain home stores I decided to spend almost three times the amount now and do the job right for a lasting result. I was foolish, in the beginning the opener itself had major issues. It would almost close and then pop back up and be open when I returned home from the store leaving my home and it's contents at risk. Of course after the first time I had to sit at the end of my driveway until it was completely down, before I could drive away. As on many occasions it would go back up and I would have to try 3-6 times to get it down. Often, I would have to go back in, turn it off, lower it manually, and leave through the front door, and then reverse the process to put my new car back in the garage on my return home. The garage door company had to come out like 5 times to get it adjusted properly over several months, of which I was told by several of the technicians "this motor is powerful but extremely sensitive". Every time they said it, I wished I would have been told that in the beginning so I could have selected a different product rather than deal with the current headache. Now, I went through all that to rate the Keyless entry pad I just purchased because I'm in the same situation with this entry pad. I had no choice but to buy it because the opener only opens with their brand of opener. The keypad works fine, but after a year and a half the numbers punch through the thin, unpadded plastic and show people who might be up to no good, what the code is, thereby blowing all security for the home, if the kids didn't set the alarm. Then it quit working. So if there right and the opener works for a lifetime I'm still out money purchasing a replacement keypad every year and a half! Do yourself a favor, pick another product, this one is a mess! Oh, by the way, the garage door company can no longer sell me the pads, because somebody else has the exclusive on it now, but when I went in they already new my problem, because almost every customer had had the numbers break through and they had an identically broken one at the store to show me were the battery was located! So be warned it's a common complaint!
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